Frequently Asked Questions
Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.
YES we do, we have a development team including 3 staffs making 3D drawings. Normally it will take one day or several hours to make a 3D depends on the styles complicated or not.
Our team will confirm if it is necessary to open molds for your projects once received your designs. And will confirm how much mold for each component. Normally the molds will be $30-$300 depends on different material/ style/artwork necessary. And sometimes the mold fees can be refund by some quantity range.
Usually it takes 7-15 days after 3D confirmed.
Different material will have different lead time, normally it is 25-35 days. But sometimes we can rush to finish orders within one week, it is based on different artwork and quantity, it can be confirmed before ordering.
Usually 100pcs per item, But it can be adjusted according to different style/material/artwork ect. Don’t worry about that, we will apply a better MOQ for you then.
Real gold, Silver, palladium, platinum, rhodium,imitation rhodium etc.
The plating material will be applied according to clients’ plating standards.
And we can provide plating report to you if you need to know more about the contents of each material plated.
About Our Services
You can book it from our web store directly or select our jewelry or accessories from our catalog and send us the order with quantity you need, then we will ship out it to your warehouse.
Besides our existing products, we can produce various products according to customers’ drawings or samples. In the early stage, we will communicate with you in detail. After the product is confirmed, we will give the customer a sample of the goods before production. When the customer confirms, we will carry out production. If have any quality problems, we will compensate, from clients ideas/CAD to physical jewelry finished. The quality and efficiency of our products are unmatched.
Our corporate purpose is integrity-based, which is also an important reason why we are getting better and better
- Jewelryincluding Earring, Ring, Necklace,Bracelet, Bangle, Ankle..ect
- Jewelry accessoriesincluding Pendant, Chain, Ear Charm, Bracelets, Hand..ect
- Bag accessoriesincluding Handle, LOGO plate, Bag decoration,Pull cards…ect
- Clothes accessoriesincluding Body chain, Buckle, button, clothes decoration..ect.
- Shoes Accessories including Metal accessories, PVC accessories and other material accessories.
–This is one of the most important parts, the experienced technicians will base on their experience to confirm whether the design is workable on the actual sample.
If there is any difficulty with the construction of the sample, they will report this to the sales team. Then we will fix the problem with our clients, once everything is confirmed, will move forward with the part of the molding.
The advantage of this process is that we could save much time to confirm whether the design is workable, the discussion is more convenient, do our best to avoid the risk possibly happening during the bulk production.
–Custom plating standard is acceptable for the brands.
–Custom plating color board is acceptable for the brands
–The thickness(such as 0.03-2.5micron) of gold plating is available.
–The thickness(such as 1.0-30 micron) of silver is available.
–Experienced technicians custom the basic plating layer to anti-tarnish.
–The protective layer of high-quality e-coating to anti-scratch & waterproof.
Our QC team is distributed at every stage, from reviewing customer design drawings to sample completion, bulk testing, and bulk completion; Quality assurance at every stage is necessary to ensure the final quality.
Our commitment to a 100% quality control system is the cornerstone of our manufacturing process, ensuring that every part of jewelry/ accessories container meets the highest standards before delivery.
We are warmly welcomed for customization , because we have rich experience in ODM/OEM and enough quantity for popular charms in our warehouse. With our strong Research & Development team and well-skilled engineers, the samples can be finished based on your designs/sketches/etc in very short time.
Moreover, we keep the long-term business relationship with many worldwide top brands and have experience to support a new market enter grow up.
More importantly, we not only provide our clients high quality products and good service but also the really competitive price to increase the profit margin.
With a dedicated team of skilled engineers and technicians, Loga provides proactive, professional support 24/7 to address all your needs and concerns, ensuring seamless service and reliable solutions at any time.
Any issue with your delivery or product, provide us the purchase time and pictures of the damaged items. We’ll review the information and get back to you within 1-3 business days to resolve the issue.
